SMP's speciality is analysis, project management application development and maintenance of existing environments in the Lotus Notes/Domino and WEB arenas. Our customers are consulting companies who are not appropriately staffed to fully support their clients. They use SMP Development as their "behind the scenes" experts. We are always there when you need us. Ready to tack the task(s) at hand. Project direction comes strictly from our customers, not their end users (Unless specifically asked to deal directly with the end user).
Case Studies
Multi-National Entertainment Company - In 2002, our client needed some extra hands to complete a migration project. We came on board to assist the lead developer in qa, testing and implementation. The project lasted for several months and completed successfully. Once complete, the lead developer amicably left our client and moved on to another position.
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State Police Intelligence Agency - The project was in dire straits; two years overdue and no longer billable. The system was designed to store critical information regarding subjects and the events they were involved in. Relationships between records were casual in nature so that the functionality could be compliant with state law. This made Domino a natural choice.
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SMP Development has built its success on the following principles:
Loyalty to our Client
Our job is to make the project a success for you on your terms. Strategy and direction is decided to by you. We strive to please the end client 100% of the time, but always within the boundaries and comfort zone you set.
Reasonable Rates
A profitable margin for our customer is critical. A happy end client is only 1/2 of the success puzzle. The other half is a happy client, which includes a sufficient margin. Our inclusion needs to be profitable to you by keeping your cost minimal while providing maximum support.
Ongoing Revenue
You receive the continuous stream of revenue, whether we act as a support for an existing system, or are involved in closing additional business at the end client. As long as we are taking care of your client, we are in financial relationship only with you. Whether that revenue is passive or active, the work required to meet that obligation has a minimal, if any, impact on your day to day operations.
Single Point of Contact
(The "Black Box") - We make the process of supporting your end client easy and efficient. We provide a single point of contact for all parties involved through the Client Manager. This individual manages the project by acting as a wall of separation. The project team, the client, and the end client only needs to interact with the Client Manager, thereby avoiding confusion and guaranteeing successful project handling.
Keeping Your People Sharp
Your team can stay at the top of their game by always moving on to the next project. We take care of the support so that your developers can continue to grow their skills and maximize their usefulness. Why waste a star developer's time and energy by keeping him tied to old tasks when you can have him going on sales calls and building the next great success?